take FAQ — answers to all your questions, right here
Questions that come to mind about device and app issues, withdrawals to bKash or Nagad, cricket betting markets and live dealer games — this detailed FAQ page from take gives clear answers to all of them. If you cannot find your question, ask in 24/7 live chat.
Table of Contents
Device and Technical Issues
take is available on both Android and iOS platforms. Below are answers to the most frequently asked questions about app installation, connectivity and page loading. You can also find additional information on take App.
The take Android app (APK) is available through official channels. It is best to avoid downloading from any third-party website, as those may not be safe. Installing the take APK from the official source ensures you receive automatic updates and that your account remains secure.
Yes, the iOS version of take is also available through official channels. iPhone and iPad users can also use the full site directly in Safari in a mobile-friendly way — live casino, slots and cricket betting all work well on iOS. Both the app and browser experiences are equally smooth.
If the connection drops, take's server saves the result of that round. When you log back in and return to the game, you will see the result of that round, and any winnings will have been added to your balance. If you believe your balance was incorrectly affected due to a disconnection in a slot or live game, contact 24/7 live chat right away.
On Android Chrome, open takebet.cam, tap the three-dot menu at the top and select "Add to Home screen". On iPhone, tap the share icon in Safari and select "Add to Home Screen". The take shortcut icon will then appear on your home screen and open just as quickly as an app.
First, clear your browser cache: in Chrome, go to Settings → Privacy → Clear browsing data and delete Cached images and files. Then refresh the page. If the problem continues, try switching networks (between WiFi and mobile data). Updating an outdated browser version often resolves the issue as well.
In most cases a login error is not caused by the phone — it is caused by old cookies or session cache in the browser. Clear your browser cache and cookies, then go to the take Login page again. If the problem persists, use the password reset option. If that does not work either, contact live chat with your username for assistance.
Withdrawal Questions
Withdrawals on take can be made via bKash, Nagad, Rocket and Upay. The minimum withdrawal is ৳800 and processing is usually completed within 15 minutes to 2 hours. Below are answers to the most frequently asked questions about withdrawals.
To withdraw winnings from a bonus, you must first meet the wagering requirement. The wagering requirement on take's welcome bonus is 25 times the bonus amount. For example, if you deposit ৳1,000 and receive a ৳1,200 bonus, you must place bets totalling ৳1,200 × 25 = ৳30,000 before those bonus winnings become eligible for withdrawal.
Pending means take's team is reviewing your request. Processing is usually completed within 15 minutes to 2 hours, after which the money arrives in your bKash, Nagad, Rocket or Upay account. If there is an unusual delay — meaning more than 2 hours have passed — contact live chat with your transaction number.
Withdrawals from take to bKash are usually completed within 15 minutes to 2 hours. The same timeframe applies to Nagad, Rocket and Upay. You can view your active payment method and transaction history on the wallet page. The minimum withdrawal amount is ৳800.
take's withdrawal process runs 24 hours a day, 7 days a week. The standard processing time of 15 minutes to 2 hours remains the same on Fridays, Saturdays and public holidays. During periods of high traffic at night there may occasionally be a slight delay, but that is not unusual.
No additional documents are usually required for regular withdrawals. However, the mobile number registered on your take account must match your bKash or Nagad account. For large withdrawal amounts or for a first-time verification, the support team may ask you to confirm your identity.
When a withdrawal is cancelled, the reason is usually communicated through a message on the account — such as wagering not completed, mobile number mismatch or incomplete verification. The amount from the cancelled request is immediately returned to your balance. If you cannot understand the reason, ask for details through 24/7 live chat.
Cricket Betting
From BPL, IPL and T20 World Cup to Bangladesh Tigers international matches — all kinds of cricket can be bet on at take. You can also find detailed information in the Cricket Betting Guide.
Yes, take allows betting on BPL as well as IPL, T20 World Cup, ICC Test Championship and Bangladesh Tigers bilateral series matches. Matches are listed before the season begins, so you can place bets in advance.
The most popular cricket markets among Bangladeshi players on take are: Match Winner, Toss Winner, Total Runs, Series Winner, Top Run Scorer, Method of First Wicket and Total Runs in a specific over. In T20 format, the odds in these markets can change ball by ball.
In-play or live betting is fully active on take. After a match starts, odds can update after every over and even after every ball. For example, if wickets fall quickly, the odds for the trailing team rise immediately. Before placing a live bet, check the current odds carefully as they change very fast.
If a match is abandoned (No Result) due to rain or another reason, take generally cancels all Match Winner market bets for that match and the original stake is returned to your balance. However, certain markets that have already been settled — such as Toss Winner or first innings runs — are handled separately.
Yes, on take you can add multiple selections to create a multi bet (or accumulator). For example, if three selections have decimal odds of 1.50, 1.80 and 1.90, the combined odds are 1.50 × 1.80 × 1.90 ≈ 5.13; a ৳100 bet returns ৳513 if all three win. However, if even one loses, the entire ৳100 is lost.
Yes, take has a separate promotion for cricket betting called "Cricket take Dhamaka". It offers a 60% bonus of up to ৳12,000 on deposits made for cricket betting, with a wagering requirement of 18 times and a minimum deposit of ৳300. Example: depositing ৳2,000 gives a ৳1,200 bonus with wagering of ৳1,200 × 18 = ৳21,600.
Live Dealer Games
Live casino games from Evolution, Pragmatic Play Live, Ezugi and several other studios are available on take. You can browse all game categories on the take Casino page.
In a live dealer game, a real dealer deals cards or spins a wheel from a professional studio via a high-definition video stream. You watch that stream directly through take and place your bets. Although it is accessible over the internet, the experience is like that of a real casino.
Bet limits vary from table to table on take's live tables. There are "Low Limit" tables with lower minimums for new players, as well as high-limit tables for experienced or VIP players. The minimum and maximum bet amounts are clearly shown before entering each game room.
In roulette, a ball is spun on a wheel numbered 0 to 36. You can bet on a specific number, red or black, odd or even, or groups of numbers. take has roulette tables from Evolution and Pragmatic Play Live, and some tables offer instructions in Bengali. Beginners can start at low-limit tables.
take's live casino section is fully optimised for mobile. With a good 4G or WiFi connection, HD video streams run smoothly on both Android and iOS devices. Keeping the screen in landscape mode gives you a better view of both the table and the dealer's video.
In baccarat you can bet on Player, Banker or Tie. The Banker side has a slightly higher chance of winning, though a small commission is deducted on wins. Tie offers higher odds but occurs less frequently. take has baccarat tables from Evolution and Ezugi where you can also read the road map to understand patterns from previous rounds.
The live dealer games available on take are operated by recognised studios such as Evolution, Pragmatic Play Live and Ezugi. These studios are regularly audited by independent testers. Shuffling and card dealing can be watched live in the video stream, so there is no opportunity for hidden changes to results.
More Questions?
Contact the take support team directly
Did none of the questions above match your issue? take's support team is available in both Bengali and English, at any time of day, seven days a week.
Live chat is the fastest way to get a resolution. Use email for detailed matters or when you need to send documents.