Our Commitment to Responsible Gaming
At take, we work to ensure that gaming remains a source of entertainment for every member, not a burden. Know your limits, stay safe, and seek help when you need it.
Betting or playing casino games at take is not just about trying to win — it is entertainment. But when gaming goes out of control, it can have a negative impact on personal life, family, and finances. That is why we believe responsible gaming is a conscious choice — and take is always here to help you make that choice.
Our Terms and Conditions clearly state that anyone under the age of 21 may not open an account or play on this platform. The age verification process is an integral part of our protection measures. Keeping minors safe from gambling is one of our top priorities.
If you feel that the amount of time or money you spend on gaming is gradually increasing and becoming difficult to control, use the tools listed below. Acknowledging the problem is the first step toward a solution. Visit our FAQ page for more common questions about responsible gaming.
Under our Privacy Policy, if you seek assistance with self-exclusion or setting limits, that information is kept completely confidential and is not shared with any third party.
Control Tools
take gives you the ability to manage your own gaming habits.
Set a Deposit Limit
Set a limit on how much you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Increasing the limit takes time to come into effect.
Session Time Limit
Decide in advance how long you will play in one session. When the set time is up, the system will automatically alert you and log you out if needed.
Temporary Break
Want to take a break from gaming for a few days? Set a cooling-off period of 24 hours to 30 days. During this time, the account will be completely inactive.
Self-Exclusion
Choose self-exclusion to keep your account closed for an extended period. You can select a duration from 6 months to 5 years. The account cannot be reopened during the self-exclusion period.
Bet Amount Limit
Set a maximum amount you will spend on each bet or spin. This prevents overspending on impulsive decisions.
Maximum Loss Limit
Decide in advance how much you are willing to lose within a given period. Once that limit is reached, no further bets can be placed. This helps keep financial losses in check.
Self-Exclusion Request
Fill out the form below and our support team will process your request within 24 hours.
Self-Exclusion Request
Once your request is received, our team will send a confirmation via email or live chat. Once self-exclusion is active, it cannot be withdrawn before the same period ends.
Warning Signs of a Problem
If you notice these signs, it may mean your gaming habits are going out of control.
- You keep returning to play in order to recover losses, betting more each time.
- You hide your gambling from family or friends, or lie about it.
- You are spending more time gaming at the expense of eating, sleeping, or daily responsibilities.
- You have tried to stop gaming but keep failing.
- You are spending borrowed money or savings on gaming.
- You feel restless, angry, or stressed when you cannot play.
Healthy Gaming Habits
Following these guidelines helps keep gaming enjoyable.
- Decide the maximum amount you will spend before you start playing, and stick to that limit.
- Think of gaming as entertainment, not as a source of income.
- Avoid gaming when you are feeling low or under stress.
- Take regular breaks and spend time on other hobbies or with family.
- Keep tools like deposit limits and session time limits active.
- Only use your own account — do not play on behalf of others or let others use yours.
Where to Find Support
You do not have to face this alone — take and the people close to you are always there.
take Live Chat Support
Our live chat is available 7 days a week, 24 hours a day. Reach out in Bengali or English with any issue — do not hesitate to ask for help with setting responsible gaming limits or with self-exclusion.
Email Support
If you prefer to communicate confidentially, contact us by email. Our support address is: [email protected] — you will usually receive a reply within a few hours.
Family and Loved Ones
Talk openly with a family member or a trusted friend. They can help you monitor the amount you are gaming and encourage you to take a break when needed.
Professional Counselling
If you feel your gaming habits are becoming a serious problem, speak with a mental health professional or counsellor. Various government and private organisations in Bangladesh offer this type of counselling service.
Peer Support Groups
Many people have overcome problem gambling and are now supporting others on the same path. Peer support groups can be a valuable resource on this journey.
take's Commitment
take believes that entertainment is always better within limits. We see every member as a person — not just a player. That is why the protection tools on our platform are kept accessible and our support team is always ready to help.