take Terms and Conditions

1 General Introduction

These terms and conditions ("Terms") apply to the use of the take platform and all related services ("Services"). By accessing the take website, creating an account, or participating in any game or betting activity, you confirm that you fully accept these Terms.

take is an online gaming and sports betting platform built for members in Bangladesh. Slots, live casino, cricket betting, and various other games are available here. To learn more about us, please read our About Us and Company Information page.

These Terms are written in Bengali and have been prepared for users in Bangladesh. If you have any questions about understanding a particular section, please contact our 24/7 support team.

2 Eligibility and Age Requirements

The following eligibility requirements must be met in order to use take's services:

• You must be at least 21 years of age. No person under the age of 21 is permitted to create an account or play games.
• You must access take from a location where online gaming activities are legally permitted.
• Only one account per person is allowed. Operating multiple accounts is prohibited.
• You must act under your own identity when using take's services — not on behalf of or as a representative of another person.
• Using automated software, bots, or automation tools to operate an account is strictly prohibited.

take reserves the right to verify your age at any time. You are required to provide national ID or passport details for verification purposes. Withdrawal requests may be held until age verification is complete.

3 Account Registration

3.1 Registration Process

To create an account on take, you must provide accurate personal information. Providing incorrect or false information in the registration form will be considered a breach of these Terms and may result in account termination.

• Username: must be unique and not offensive.
• Password: at least 8 characters, including numbers and special characters.
• Email: an active email address that belongs to you.
• Mobile number: an active Bangladeshi number that will be used for OTP verification.

3.2 Account Security

You are solely responsible for keeping your account password and login details confidential. Sharing this information with any third party is prohibited. You must notify take immediately of any unauthorised access to your account.

3.3 Identity Verification

To ensure security and protect financial transactions, take may request KYC (Know Your Customer) verification at any time. If the required documents are not submitted within the specified period, your account may be temporarily restricted.

4 Deposits and Withdrawals

4.1 Deposit Methods

take currently accepts bKash, Nagad, Rocket, and Upay for deposits. The minimum deposit amount is ৳300. Adding funds to your account is fast and secure.

4.2 Withdrawal Methods

bKash, Nagad, Rocket, and Upay can also be used for withdrawals. The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 15 minutes to 2 hours.

• Withdrawal requests can only be made from verified accounts.
• The mobile number used for withdrawal must match the number registered on the account.
• Winnings from bonuses require the wagering conditions to be met before withdrawal (see Section 5 for details).
• In the case of unusual or suspicious transactions, take reserves the right to hold a withdrawal until verification is complete.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members on take receive a 120% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: a ৳1,000 deposit adds ৳1,200 in bonus, bringing the balance to ৳2,200; to withdraw from this bonus, ৳1,200 × 25 = ৳30,000 must be wagered.

5.2 Other Promotions

take offers various promotional offers for regular members, including the weekly take Festival (up to ৳10,000), take Slot Fun (up to ৳8,000), Cricket take Dhamaka (up to ৳12,000), take Birthday Gift (up to ৳2,000), and Refer a Friend take Win (up to ৳1,500).

5.3 General Bonus Rules

• Each bonus has its own wagering requirements and time limit, which are detailed on the promotions page.
• Another bonus cannot be claimed while an active bonus is in progress.
• Bonus funds cannot be withdrawn directly — only winnings generated from the bonus can be withdrawn after the wagering requirements have been met.
• Bonuses are for personal use only. Claiming multiple bonuses from the same device, IP address, or payment method is prohibited.
• take reserves the right to modify or cancel any bonus programme at any time.
• There is a set time limit for meeting wagering requirements — once expired, the bonus and any associated winnings will be forfeited.

6 Game and Betting Rules

6.1 Game Rules

Each game available on take operates according to its own rules and RTP (Return to Player) information. Game software is supplied by third-party providers and operates under their own policies.

• The outcome of each game session is determined by a Random Number Generator (RNG).
• If a game session is left incomplete due to a technical fault, take will make a decision based on the circumstances.
• If cheating or fraud is found in any game, the associated winnings will be forfeited.

6.2 Sports Betting Rules

Payments for betting on cricket, football, and other sports will be made according to the set odds. Once a bet is confirmed, it cannot be changed.

• If an event is cancelled or postponed, the bet amount will be refunded, at take's discretion.
• If incorrect odds are displayed, take reserves the right to cancel confirmed bets placed at those odds.
• Coordinated betting (syndicate betting) on a single event from multiple accounts is prohibited.

6.3 Technical Issues

take is not responsible for issues caused by internet disconnection or device failure. The service may be temporarily unavailable during server maintenance.

7 Responsible Conduct

take believes that gaming is a form of entertainment and should always be enjoyed in a controlled and mindful way. We provide various tools and support to protect our members.

Members can set deposit limits, betting limits, or self-exclusion on their own accounts. If you feel that gaming is becoming a problem for you or your family, please read our Responsible Gaming Policy and Support page and take the necessary steps.

• Persons under the age of 21 are strictly prohibited from creating an account or playing games.
• Avoid betting during times of financial difficulty, relationship problems, or mental stress.
• Do not treat gaming as a source of income — it is entertainment.
• Contact take's live chat for support.

8 Privacy and Data Protection

take is committed to protecting your personal information. Data collected during registration and transactions is used solely for providing the service and for necessary legal processes.

Full details of how your information is collected, stored, and used can be found in our Privacy Policy. By using the website, you agree to that policy.

• All financial data is protected through SSL encryption.
• take never sells your personal information to third parties.
• Information may be provided to authorities where there is a legal obligation to do so.
• Requests to update or delete personal information can be made through the support team.

9 Account Suspension and Closure

9.1 Account Closure by Member

Any member may request to close their account at any time by contacting take's support team. All pending withdrawal requests must be completed before the account is closed.

9.2 Account Suspension or Closure by take

take may temporarily suspend or permanently close an account at any time for the following reasons:

• Breach of any part of these Terms.
• Evidence of fraud, deception, or bonus abuse.
• Creating an account using false information.
• Failure to pass age verification or being confirmed as under 21 years of age.
• Evidence of operating multiple accounts.
• Conducting harmful activities against the platform.

In the event of account closure, legitimate withdrawal requests will be processed after verification, however funds linked to fraud will be forfeited.

10 Dispute Resolution

For any complaint or dispute, please first contact take's support team directly. Support is available in both Bengali and English via 24/7 live chat or email.

• After receiving a complaint, take will work to resolve it within a specified timeframe.
• For disputes relating to game results, the game provider's server logs will be considered the final evidence.
• For disputes relating to financial transactions, the relevant payment records will be reviewed.
• If a direct resolution is not reached, the matter will proceed to arbitration.

11 Changes to Terms

take reserves the right to change, amend, or update these Terms at any time. Members will be notified of significant changes via email or through the platform.

Continued use of the service after updated Terms are published will be taken to mean that you have accepted the new Terms. For this reason, it is recommended that you visit this page regularly.

If any term is unclear or you have questions, look for answers in our Frequently Asked Questions section or contact the support team directly.